Vinted Members Share Anger Over Size Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has revised its measurement guidelines for women's and children's clothes without notifying every member regarding the update.
Digital Channels Backlash
Countless users and merchants are expressing on platforms stating that platform listings now display an altered size classification versus the original listing because of the remapping.
The platform stated the updated approach better aligns with comparable marketplaces.
They have suggested members to check their listings and adjust the sizing manually if necessary, causing user dissatisfaction.
Size Classification Modifications
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was previously a 12 but currently displays as UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, located in Scotland, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she said.
Marketplace Information
The service features exceeding 100 million shoppers, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
